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Tidio

Organic

Zendesk
PriceFreeFree
Usage quotaPlus: Discounted usage rates: Yes · Premium: Discounted usage rates: Yes
Seat countFree: 10 seats · Starter: 10 seats · Growth: 10 seats
API accessFree: Openapi: No · Starter: Openapi: No · Growth: Openapi: No · Plus: Openapi: Yes · Premium: Openapi: Yes
Resolution capPremium: Guaranteed lyro resolution rate: Yes; Pay per resolution billing: Yes
Duration capFree Trial: 14s clip cap
Message quotaFree: Live chat: Yes; Automatic chat assignment: No · Starter: Live chat: Yes; Automatic chat assignment: No · Growth: Live chat: Yes; Automatic chat assignment: Yes · Plus: Live chat: Yes; Automatic chat assignment: Yes · Premium: Live chat: Yes; Automatic chat assignment: YesSuite Team: Messaging and live chat: Yes
Other limitsFree: 50 billable conversations/month; 50 lyro ai conversations; 100 flows visitors reached/month; Ticketing: Yes; Email management: No; Live video calls: No; Ticketing automations: No; Basic analytics: Yes; Advanced analytics: No; User permissions: No; Automatic reply: No; Live typing preview: No; Viewed pages history: No; Macros: No; Multiproject: No; Departments: No; Custom analytics: No; Super admin role: No; Mobile sdk: No; Premium support: No; Sso: No; Slack support: No; Custom branding: No; 1 lyro ai actions-free; 5 faq upload guidance · Starter: 100 billable conversations/month; 50 lyro ai conversations; 100 flows visitors reached/month; Ticketing: Yes; Email management: No; Live video calls: No; Ticketing automations: No; Basic analytics: Yes; Advanced analytics: No; User permissions: No; Automatic reply: No; Live typing preview: No; Viewed pages history: No; Macros: No; Multiproject: No; Departments: No; Custom analytics: No; Super admin role: No; Mobile sdk: No; Premium support: No; Sso: No; Slack support: No; Custom branding: No · Growth: 250 billable conversations/month; Ticketing: Yes; Email management: Yes; Live video calls: No; Ticketing automations: No; Basic analytics: Yes; Advanced analytics: Yes; User permissions: Yes; Automatic reply: Yes; Live typing preview: Yes; Viewed pages history: Yes; Macros: No; Multiproject: No; Departments: No; Custom analytics: No; Super admin role: No; Mobile sdk: No; Premium support: No; Sso: No; Slack support: No; Custom branding: No · Plus: Ticketing: Yes; Email management: Yes; Live video calls: Yes; Ticketing automations: Yes; Basic analytics: Yes; Advanced analytics: Yes; User permissions: Yes; Automatic reply: Yes; Live typing preview: Yes; Viewed pages history: Yes; Macros: Yes; Multiproject: Yes; Departments: Yes; Custom analytics: Yes; Super admin role: No; Mobile sdk: No; Premium support: Yes; Sso: No; Slack support: No; Custom branding: Yes; Dedicated success manager: Yes; 10 faq upload guidance; unlimited faq upload guidance unlimited · Premium: Ticketing: Yes; Email management: Yes; Live video calls: Yes; Ticketing automations: Yes; Basic analytics: Yes; Advanced analytics: Yes; User permissions: Yes; Automatic reply: Yes; Live typing preview: Yes; Viewed pages history: Yes; Macros: Yes; Multiproject: Yes; Departments: Yes; Custom analytics: Yes; Super admin role: Yes; Mobile sdk: Yes; Premium support: Yes; Sso: Yes; Slack support: Yes; Custom branding: Yes; Dedicated success manager: Yes; Ai insights csat: Yes; Copilot: No; Advanced copilot: Yes; Lyro ai managed service: YesSupport Team: Email and ticketing system: Yes; Ticket routing: Yes; Prebuilt analytics dashboards: Yes; Pre written responses: Yes; Customer context: Yes; Automations and triggers: Yes; Ai agents: No · Suite Team: Ai agents: Yes; Ai knowledge base: Yes; Ai action builder: Yes; Omnichannel routing: Yes; Telephony: Yes · Suite Professional: Ai admin copilot: Yes; Ai app builder: Yes; Ai writing tools: Yes; Ai quick reports: Yes; Skills based routing: Yes; Ivr phone tree: Yes · Suite Enterprise + Copilot: Intelligent triage: Yes; Ai auto assist: Yes; Ai generative for voice: Yes; Approval workflows: Yes; Sandbox environment: Yes; Custom agent roles: Yes; Email and ticketing support: Yes
SSO / SAMLSSO (Premium)
Roles & permissionsRole-based user permissions
MCPModel Context Protocol (MCP) integration
APIMobile SDK; Custom branding and API
Speech to textVoice call transcription and summarization
AgentsAI-powered customer service with Lyro AI AgentAI Agents; Reasoning controls for AI agents
Free trialStarter: 7-day free trial, no card required · Growth: 7-day free trial, no card requiredFree Trial: 14-day free trial, no card required
Billing commitmentSupport Team: Monthly billing available · Suite Team: Monthly billing available · Suite Professional: Monthly billing available · Suite Enterprise + Copilot: Monthly billing available
QualityCatalog score 42Catalog score 42
IntegrationsZendesk, Salesforce, Messenger, Instagram, WhatsApp, Email, Shopify, 120+ third-party tools, Custom integrations via REST API and webhooks1800+ apps and integrations available through Zendesk Marketplace, CRM integrations, Identity provider integrations, Data platform integrations, Custom internal system integrations, AWS infrastructure for Contact Center
Regional availabilityAU, BR, CA, DE, DK, ES, FR, GB, IN, IT, JP, KR, NL, PT, SE, SG, US
Learning curveAll levelsBeginner

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Customer support

Alphie

Alphie is a B2B visitor identification and engagement platform that identifies companies visiting your website in real-time, scores them against your Ideal Customer Profile, personalizes their experience with AI-powered chat, routes high-intent prospects to your Slack or CRM, and executes automated warm outbound campaigns for visitors who leave without converting.

Customer support

Asking

Asking consolidates customer conversations from WhatsApp, Instagram, email, Telegram, and web chat into a single shared inbox where support teams can assign, prioritize, and resolve customer issues collaboratively. The platform includes automation, AI-assisted replies, and performance tracking without requiring complex integrations.

Customer support

Heidi Health

Heidi is an AI care partner designed for clinicians that provides automated clinical documentation, real-time evidence lookup with citations, voice transcription for notes, and comprehensive task management tailored to healthcare workflows. The platform supports individual practitioners and healthcare organizations with customizable templates, team collaboration features, and integration with existing electronic health records.

Customer support

A super easy way to capture user sentiment and feedback

A feedback collection tool that asks users to select their mood using emoji faces, then captures written comments explaining why. It displays aggregated sentiment trends over 30 days alongside user feedback organized by type (likes, ideas, issues), with features for email replies, screenshot attachments, and CSV export.

Customer support

Botpress

An AI-powered customer support platform that automates conversation handling and multi-step workflows like refunds and account updates. Agents escalate to humans when needed, learn from resolutions, and preserve full conversation context. Available as standalone helpdesk or integrated with existing systems.

Customer support

Intercom

Intercom is an AI-powered customer service platform combining a helpdesk with Fin, an integrated AI agent that handles customer conversations across multiple channels. The system enables omnichannel support through email, chat, phone, and social platforms, with AI assistance for human agents and autonomous resolution capabilities.

Design

1 Bit Pixel, pixel art editor with a CRT soul (iPad/Mac)

A pixel-art and animation studio for iPad and Mac with a retro interface. Create artwork using drawing and shape tools, animate frame-by-frame, and export to multiple formats including PNG, GIF, MP4, and sprite sheets. The app includes no ads, accounts, or tracking.

Platform

A browser MMO designed to be played by scripts, not people

A free browser-based MMO where players connect their own AI agents to autonomous gameplay. The game supports Claude, GPT, Gemini, or local models via API token or MCP protocol, allowing AI characters to mine resources, trade on a market, fight pirates and rival players, navigate across multiple space sectors, and grow a player-controlled corporation. Humans can spectate or participate directly as pilots.

Video

A focused workspace for creating short AI videos with H3 Max

A web-based workspace for generating short videos from text prompts or still images. Users can define shot direction, camera motion, character consistency, and visual styling, then render videos in 5-15 second lengths with various aspect ratios and resolutions.

Productivity

A retirement planner in one HTML file, works offline, nothing uploaded

A retirement planning tool that calculates after-tax proceeds from concentrated stock positions on a holding-by-holding basis, showing what you keep after capital gains taxes. It models growth rates per asset, tax-smart sell ordering, and sequence-of-returns risk. The core planner runs free in the browser with no account or data upload; a one-time $99 file purchase provides offline access and plan persistence.

Marketing

AI SEO Blog driven by deep competitor intelligence

An automated AI agent that researches, writes, and publishes SEO-optimized articles to a user's blog daily, with features for keyword research, competitor tracking, and optimization for both Google and AI assistant answers. The tool integrates with multiple website platforms and supports publishing in over 100 languages.