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Customer support · Lead qualification
Botpress
OrganicOperational
last checked 13 days ago
Botpress
An AI-powered customer support platform that automates conversation handling and multi-step workflows like refunds and account updates. Agents escalate to humans when needed, learn from resolutions, and preserve full conversation context. Available as standalone helpdesk or integrated with existing systems.
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Pricing
Model: Freemium
Free plan is hard-capped at 100 conversations/month with no add-ons or overages. No top-ups available for Free tier.
- Free · Free
100 conversations/month; 3 seats; 3 ai agents; 1000 table rows; 100 vector storage mb; 100 file storage mb; Whitelabel webchat: No; Help center custom domain: No; Technical support live chat: No; Whatsapp channel: No; Voice channel: No; Teams rbac: No; Routing assignment: No; Team analytics: No
USD 0.65 per extra conversation packs
- Plus · ·
$150.00/mo
Vendor price (USD): $150.00
Converted (USD): $150.00
Total: $150.00
FX rate Oct 13, 2026, 4:00 AM UTC
Billed annually at $150/mo; monthly billing available$1,800.00/yr
Vendor price (USD): $1,800.00
Converted (USD): $1,800.00
Total: $1,800.00
FX rate Oct 13, 2026, 4:00 AM UTC
250 conversations/month; 3 seats; 100000 table rows; 1024 vector storage mb; 10240 file storage mb; Ai agents unlimited: Yes; Whitelabel webchat: Yes; Help center custom domain: Yes; Technical support live chat: Yes; Whatsapp channel: Yes; Voice channel: No; Teams rbac: No; Routing assignment: No; Team analytics: No
USD 0.65 per extra conversations per 100 · Monthly billing available · 20% off annual
- Team · ·
$750.00/mo
Vendor price (USD): $750.00
Converted (USD): $750.00
Total: $750.00
FX rate Oct 13, 2026, 4:00 AM UTC
Billed annually at $750/mo; monthly billing available$9,000.00/yr
Vendor price (USD): $9,000.00
Converted (USD): $9,000.00
Total: $9,000.00
FX rate Oct 13, 2026, 4:00 AM UTC
1500 conversations/month; unlimited seats; 500000 table rows; Ai agents unlimited: Yes; Whitelabel webchat: Yes; Help center custom domain: Yes; Technical support live chat: Yes; Whatsapp channel: Yes; Voice channel: No; Teams rbac: Yes; Routing assignment: Yes; Team analytics: Yes
USD 0.5 per extra conversations per 100 · Monthly billing available · 20% off annual
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Price history
Lowest listed monthly plan in USD. Callouts are percent change vs the previous snapshot · 0% since the first snapshot · 0% vs the last step.
Change log
2026-08-30
Pricing
Lowest listed plan 0 USD/mo.
2026-08-30
Description
2026-08-30
subcategory
2026-08-30
target audience
2026-08-30
industries
2026-08-30
use cases
2026-08-30
offline capable
2026-08-30
data handling
2026-08-30
Pricing
Lowest listed plan 0 USD/mo.
2026-08-30
Features
Added Multi-step workflows, Account updates, Order corrections, Refund processing, Proactive outreach, Hot handoff to humans
2026-08-30
integrations
2026-08-30
Platforms
2026-08-30
Description
2026-08-30
subcategory
2026-08-30
developer company
2026-08-30
business model
2026-08-30
Skill level
2026-08-30
target audience
2026-08-30
industries
2026-08-30
use cases
2026-08-30
supported file types
2026-08-30
data handling
2026-08-30
compliance certifications
2026-08-28
Category
Platforms
- Web
- API
Listed skill level: All levels
Compatibility
Official vs unofficial support comes from hardware_requirements_json. Missing fields are omitted, not treated as a fail.
Offline capable: No — needs a network connection
Device / hardware checker
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Not applicable
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