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Customer support · Helpdesk
Zendesk
OrganicOperational
last checked 13 days ago
Zendesk
Zendesk is an AI-first customer service platform that unifies ticketing, messaging, live chat, voice support, and knowledge management across multiple channels. It features self-improving AI agents that can autonomously resolve customer issues, along with tools for automation, routing, reporting, and workforce management to help teams deliver faster resolutions at scale.
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Pricing
Model: Freemium
Support Team plan includes core support essentials with email and ticketing system, ticket routing, prebuilt analytics dashboards, pre-written responses, customer context, and automations/triggers. AI agents feature is not included in Support Team plan.
- Free Trial · Free14 day trial with access to Zendesk Customer Service Suite Professional plan features
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14-day free trial, no card required
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Price history
Lowest listed monthly plan in USD. Callouts are percent change vs the previous snapshot · 0% since the first snapshot · 0% vs the last step.
Change log
2026-08-30
Pricing
Lowest listed plan 0 USD/mo.
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Description
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data handling
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subcategory
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target audience
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industries
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data handling
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Pricing
Lowest listed plan 0 USD/mo.
2026-08-30
Features
Added Email and ticketing system, Ticket routing, Prebuilt analytics dashboards, Pre-written responses, Customer context, Automations and triggers
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integrations
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Platforms
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Description
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subcategory
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developer company
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target audience
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offline capable
Platforms
- Web
- Mobile
- API
Listed skill level: Beginner
Availability & region
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Compatibility
Official vs unofficial support comes from hardware_requirements_json. Missing fields are omitted, not treated as a fail.
Offline capable: No — needs a network connection
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Not applicable
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