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Customer support · Ai agent support
Tidio
OrganicOperational
last checked 13 days ago
Tidio
Tidio is an AI-powered customer service platform that combines human support with AI-driven automation. It features Lyro AI Agent for handling up to 67% of customer inquiries, a live chat and ticketing system, and no-code Flows for lead generation and sales automation. The platform integrates with multiple channels and existing helpdesk tools, enabling teams to manage customer conversations efficiently while maintaining quality and personalization.
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Pricing
Model: Freemium
Free plan includes 50 billable conversations per month, 50 Lyro AI conversations (one-off, non-refreshing), 100 Flows visitors reached per month, and 10 seats. Advanced features like email management, video calls, ticketing automations, and advanced analytics are not available on the free tier.
- Free · Free
50 billable conversations/month; 50 lyro ai conversations; 100 flows visitors reached/month; 10 seats; Live chat: Yes; Ticketing: Yes; Email management: No; Live video calls: No; Ticketing automations: No; Basic analytics: Yes; Advanced analytics: No; User permissions: No; Automatic chat assignment: No; Automatic reply: No; Live typing preview: No; Viewed pages history: No; Macros: No; Multiproject: No; Departments: No; Openapi: No; Custom analytics: No; Super admin role: No; Mobile sdk: No; Premium support: No; Sso: No; Slack support: No; Custom branding: No; 1 lyro ai actions-free; 5 faq upload guidance
- Starter · 2 months free on annual billing
$24.17/mo
Vendor price (USD): $24.17
Converted (USD): $24.17
Total: $24.17
FX rate Oct 13, 2026, 4:00 AM UTC
100 billable conversations/month; 50 lyro ai conversations; 100 flows visitors reached/month; 10 seats; Live chat: Yes; Ticketing: Yes; Email management: No; Live video calls: No; Ticketing automations: No; Basic analytics: Yes; Advanced analytics: No; User permissions: No; Automatic chat assignment: No; Automatic reply: No; Live typing preview: No; Viewed pages history: No; Macros: No; Multiproject: No; Departments: No; Openapi: No; Custom analytics: No; Super admin role: No; Mobile sdk: No; Premium support: No; Sso: No; Slack support: No; Custom branding: No
7-day free trial, no card required
- Growth · 2 months free on annual billing
$49.17/mo
Vendor price (USD): $49.17
Converted (USD): $49.17
Total: $49.17
FX rate Oct 13, 2026, 4:00 AM UTC
250 billable conversations/month; 10 seats; Live chat: Yes; Ticketing: Yes; Email management: Yes; Live video calls: No; Ticketing automations: No; Basic analytics: Yes; Advanced analytics: Yes; User permissions: Yes; Automatic chat assignment: Yes; Automatic reply: Yes; Live typing preview: Yes; Viewed pages history: Yes; Macros: No; Multiproject: No; Departments: No; Openapi: No; Custom analytics: No; Super admin role: No; Mobile sdk: No; Premium support: No; Sso: No; Slack support: No; Custom branding: No
7-day free trial, no card required
- Plus · Pay separately for AI and human conversations at lower rates as you scale
$300.00/mo
Vendor price (USD): $300.00
Converted (USD): $300.00
Total: $300.00
FX rate Oct 13, 2026, 4:00 AM UTC
Live chat: Yes; Ticketing: Yes; Email management: Yes; Live video calls: Yes; Ticketing automations: Yes; Basic analytics: Yes; Advanced analytics: Yes; User permissions: Yes; Automatic chat assignment: Yes; Automatic reply: Yes; Live typing preview: Yes; Viewed pages history: Yes; Macros: Yes; Multiproject: Yes; Departments: Yes; Openapi: Yes; Custom analytics: Yes; Super admin role: No; Mobile sdk: No; Premium support: Yes; Sso: No; Slack support: No; Custom branding: Yes; Dedicated success manager: Yes; Discounted usage rates: Yes; 10 faq upload guidance; unlimited faq upload guidance unlimited
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Price history
Listed monthly plan 0 USD/mo on 2026-08-30.
Change log
2026-08-30
Pricing
Lowest listed plan 0 USD/mo.
2026-08-30
Features
Added Live chat and ticketing system, AI-powered customer service with Lyro AI Agent, Multi-channel support (email, social media, live chat), Automated workflows with Flows, No-code Flows builder for lead generation and sales funnels, Analytics and reporting
2026-08-30
integrations
2026-08-30
Platforms
2026-08-30
Description
2026-08-30
subcategory
2026-08-30
developer company
2026-08-30
business model
2026-08-30
Skill level
2026-08-30
target audience
2026-08-30
industries
2026-08-30
use cases
2026-08-30
offline capable
2026-08-30
agent mcp support
2026-08-30
compliance certifications
2026-08-28
Category
Platforms
- Web
- Desktop
- Mobile
- API
Listed skill level: All levels
Compatibility
Official vs unofficial support comes from hardware_requirements_json. Missing fields are omitted, not treated as a fail.
Offline capable: No — needs a network connection
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